We made a booking with a holiday cottage company, for the last week in May 2016. Over Christmas, we realised we wouldn't be able to go, so during the first week in January 2016, I emailed the company to cancel. I expected to lose my deposit -but was rather surprised when they came back to say that if they couldn't re-let the cottage, then we would still be liable to the full balance !!!
As we gave almost 6 months notice, surely they can't do this? I have no argument with losing our deposit, but would object strongly to paying any more? This sounds very unreasonable to me.
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Surely this "cancellation policy" isn't legally enforceable? Holiday cottage booking
41 replies
Petal02 · 07/03/2016 12:24
OP posts:
babybarrister ·
07/03/2016 17:31
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