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No Win No Fee? Car insurance claim problems

(7 Posts)
WildStallions Thu 20-Aug-15 11:25:15

My car was hit in Belgium. The other driver was totally at fault and has admitted it.

However, I didn't realise I only had 3rd party in Europe. So my insurance company won't deal with the claim.

The Belgium insurance company won't talk to us they'll only talk to my insurance company - who refuse to talk to them (because we only have 3rd party).

The car is a write off, and is somewhere in Belgium. Car is worth about £4K, and because we were coming back from holiday has about £1K worth of stuff in it.

Anyone know what I can do to progress this? I have the details of the driver....... Do I have to sue the driver? How can I force the Belgium insurance company to pay out?

They haven't told us anything. I don't know if the car has been assessed or anything. Crash happened 2 weeks ago.

wowfudge Thu 20-Aug-15 14:09:18

What about your travel insurance for your belongings and if you suffered any injuries?

WildStallions Thu 20-Aug-15 15:24:44

Didn't have travel insurance.

I think belongings might be covered by contents insurance but haven't checked yet because trying to hear what the car insurance people say first.

Luckily no injuries.

Collaborate Thu 20-Aug-15 19:15:23

You'll have to instruct a lawyer in Belgium.

WildStallions Thu 20-Aug-15 19:31:29

What do I instruct the lawyer to do?

greenfolder Thu 20-Aug-15 21:19:57

You do not need to instruct a lawyer. Unless you are injured they will not be interested. There are reciprocal arrangements via the Mib green card scheme. The Belgium insurers should have a uk counterpart to deal with you. Under the ec 4th directive you have the right to make the claim in your own country and language. Have a look at the Mib website. They are helpful on the phone if busy at this time of year.

WildStallions Sat 22-Aug-15 21:43:32

Thanks GreenFolder. Sorry it's taken me so long to reply to you. I've emailed MIB as instructed by their website, and will ring them if they don't reply this week.

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