Racist comments. What to do next?

[Whathehell]

We travelled to a near by city, for a day to have a relaxed weekend. Towards the end of the day when we were leaving,at a junction the traffic was moving but quiet slowly. This man pulls up next to our car on the passenger side & started hurling Racist abuses at me ( F* Paki , B**h) I was stumped but managed to roll my window down completely to get my head out to confront him. He murmured few more venomous words & drove off. I took the registration number & called 101 straight away. Was advised to go to the nearest Police station & report it. Upon reaching the police station & waiting for approximately half an hour was called in to give a statement. After I narrated the incident briefly to the PC she turned around to say " what do you want us to do " ? I insisted that it should be investigated & that this incident has left me feeling very scared & low. She took the statement half heartedly & during the questioning she didn't even once & I repeat even once try to reassure me that it's ok or we will try to sort this. Statement finished, advised if it went to court I would have to come down & done. I know this is not the biggest crime & police has got more pressing issues. The fact remains that it still has had an impact on a person. I am not happy with the way the matter was dealt with & want advice about how to take it further.

[tribpot]

How did the police leave things with you? Did you get a crime number? It sounds as if they will investigate but they haven't given you any indication of next steps. Can you phone the station again and simply ask them what will happen now?

I think this probably covers it best - I got to it via my local police service website (which is why it has details for West Yorkshire police at the bottom of the page). Have a look on yours.

The CPS has a good page on the relevant legislation.

[LittleOldWineDrinker]

This is a hate crime and should be dealt with as such. The police have procedures in place to record and respond to hate crime and you should not have been made to feel that you were wasting anyone's time. Well done for reporting it - I'm so sorry that this happened to you.

[VashtaNerada]

Yes it should be taken seriously. Get the crime reference number and the name of the officer who's leading the case, and ask for updates on progress. Obviously, they'll have a high caseload including violent offences so it won't be the top of the pile, but it should still be investigated.

[Whathehell]

Thank you every one for your valuable input. I have been text the crime reference .

I forgot to mention that on the police report there was mention of our car's make but no mention of the registration plate of the biker ( which I mentioned time & again)
Does it make a difference? Is the registration plate details mentioned else where on the police event recording ? On a relevant column on their computers?
Just worried that the missed details might let the culprit bail out easily.