Trying to write a strongly worded letter...

[HexBramble]

I'm trying to write a strongly worded letter of complaint to a nationwide garage that's charged me huge prices for a job that didn't sort out the problem. Here's a link to the saga if you're interested.

//www.mumsnet.com/Talk/am_i_being_unreasonable/2379119-Have-been-proper-ripped-off-by-a-Nationwide-garage-AIBU-to-complain?msgid=54410140#54410140

Everything sounds far too 'nice' in my head and I think it's my pleasant and friendly disposition which has got me royally ripped off, I think. I want my letter to mean business and I'm just not able to do it.

I don't care if it's just a few short sentences, or a few suggestions, I'll take all the advice I can get. Please!

Thanks.

[HexBramble]

One last bump to hopefully catch some evening traffic.
Thanks.

[DrinkFeckArseGirls]

I'd post in AIBU. You'll probably get torn to shreds regardless of whether you're right but you might pick up a few strongly worded phrases!

helpful

[HexBramble]

Drink, well at least you made me

I did try an AIBU some days back but got no response. I thought of bumping but I'm feeling fragile after a trying weekend and I don't think my flameproof jacket is quite tough enough.

Thanks for the laugh, though.

[DrinkFeckArseGirls]

People would say to stick to the fact and not use emotional language but tbh I'd use words like: absolutely disgusted, shocked, disappointed, shocking treatment, shoddy, unreasonable .

Disclaimer: sorry, I didn't read your link and possibly you already used similar wording but i'm moving furniture and doing bedtime so that's all from me. Good luck.

[DrinkFeckArseGirls]

Oh and tell then you'll take them to small claim court. It's easy, you do it online.

[HexBramble]

Drink, thanks again. You've helped, so thank you.
Careful with that furniture - don't be doing yourself an injury.