We sold our touring caravan after advertising on a website. The buyer visited and inspected it twice before paying cash for which we gave a typed form of receipt. The caravan is 15yrs old, so not in any way a "modern" or new one. The buyer commented several times that he had viewed lots of a similar age but they were all in terrible condition and damp, he said that ours was the best he had found but accepted that the age meant that it wouldn't be perfect. He paid a few hundred pounds less than the asking price too.
As he was setting off, after accepting and handing over his money, he reversed his car into the front end but seemed ok and drove away.
We have just had a call from him, days later, saying that he has now found damp at the front, coincidentally close to where he reversed into it, and that he has actually taken a panel off, so removed part of the internal structure which, in a caravan, is actually an essential part of the structure and key to strength of the caravan. He says he suspected damp so removed the structure and now claims to have found signs of damp issues being deliberately concealed. We assured him that this wasn't something that we would have been capable of as we are not knowledgeable, experienced or skilled enough to do this.
So he basically wanted to return the now partially-dismantled caravan and ask for us to accept it and return his money. Which we do not obviously now feel inclined to go along with as his actions would have devalued it by around £2k at least. We genuinely were not aware of any issues with it when sold and if it hadn't been hit by his car and he hadn't admitted to removing a panel, then this might have been a different situation, as we have had lots of other potential buyers calling from the same advert, though we might have considered re-selling at a reduced amount if necessary.
But we are seriously concerned about where we stand legally. Anyone able to offer any advice on this?
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Advice needed on consumer/sale issue
7 replies
Widowcyril · 12/05/2015 19:47
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