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If a faulty product is replaced under a years warranty is the new product only covered

(3 Posts)
Dramaandmoredrama Sun 03-May-15 09:38:02

Message withdrawn at poster's request.

FishWithABicycle Sun 03-May-15 09:46:30

Warranty yes, you only get 12 months even if that's 2 items.
BUT there is also a sale of goods act which gives consumers the right to expect things they buy to last a reasonable amount of time. Reasonable isn't defined so it depends what the thing is.

Collaborate Sun 03-May-15 09:54:21

Something that breaks after 3 months may not have been of merchantable quality (that's the old expression, but sums it up perfectly I think). Irrespective of whether it was a replacement or not, you still have statutory rights, though as Fishwithabicycle says, you don't claim under the warranty.

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