The car must be of satisfactory quality taking into account its age and mileage. Given that you have only had it for two weeks you can reject it and demand your money back. If you reject it you must stop using it.
I know the circumstances of where and how aren't really relevant, it was more to convey how scary it was at the time.
It lost power on the motorway, we managed to limp over to the hard shoulder and crawl until the slip road. Once off the road, we turned the engine off and after a few minutes, we restarted and managed to complete our journey.
Dh has taken it back to the garage and said that we reject the car and want a full refund. They refused as it is apparently fit for purpose as its working fine now. He has left the car with them and said we will be back tomorrow for our refund. They do not agree and want to look at it with a view to repairing.
Where do we stand? As far as I am concerned, they will either say there is nothing wrong with it, or that is was a minor fault now fixed. I really do not want it back as I don't trust it not to happen again when we will have no redress. What should my next step be?
The question is whether it was of satisfactory quality given its age and mileage.
You have rejected the car. Refuse to accept it back. Under the Sale of Goods Act they do not have the right to insist you accept a repair. You are entitled to a full refund. If they refuse to return your money send them a letter giving them a deadline to repay and telling them you will take legal action if they fail to do so.
The biggest danger is that they argue the car was not faulty and you have simply changed your mind. Do you have anything to prove it was faulty?
Thanks for the link. Mine is/was a big standard model but it did restart and drive ok after the initial loss of power.
The garage called to say they had taken it out for a run and nothing happened. They want to keep it for a few days to try and get it to do it again, giving me a courtesy car in the meantime. I have said no, I am not taking it back and reiterated I want a refund. What happens if they say no?
Sounds like they're being quite reasonable to me. You're basically saying that the car is faulty but with no proof whatsoever. I'm guessing that the fault hasn't been logged in the ECU as their diagnostic equipment would have picked it up. They're obviously taking it seriously and by giving you a courtesy car and keeping yours to try and replicate the fault they're giving good customer service. As for the car being a lemon - get a grip - most likely to be a sensor failing and if that can be diagnosed then job's a good un.