Sorry for long title. We are buying a house (complete next week), during our second viewing the EA told us the glass in the two internal kitchen doors had been damaged during another viewing. He confirmed they (the agent) would have them replaced.
There have been subsequent conversations where the EA has said the same, now he is offering £100 "goodwill gesture" without predujice in an email.
We're cross and I want to shove his without predujice where the sun doesn't shine. Why put that?
Ultimately though I want them to stand by their word.
Could anyone please tell me where the responsibility lies in this situation?
Thanks
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Accidental damage to internal door by a viewer, estate agent verbally offered to replace, now backtracking. What are their obligations?
23 replies
CobOnTheCorn · 22/03/2013 18:43
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