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Had flight cancelled due to snow. Should have been offered hotel right?

2 replies

TurnTables · 10/12/2012 15:28

I came back from Frankfurt this morning instead of last night due to cancellation because of snow. Now I thought they would have put me up in a hotel but they just gave me a camp bed in the airport. Is this right or wrong and if it is wrong how do I complain? I flew with Lufthansa.

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NatashaBee · 10/12/2012 15:32

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Message withdrawn at poster's request.

Amateurish · 10/12/2012 16:01

These rights don't apply in cases where flights are cancelled because of bad weather I'm afraid.

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