Don't know if this is the best place for this, but here goes.
I lost a tooth last year and asked the dentist about getting it replaced. They explained I could have an implant (too expensive) - a private partial appliance for £500 or a free basic NHS applicance. I am in receipt of tax credits, so opted for the free NHS one, with the idea in mind that I could always "trade upwards"if I couldn't get on with the cheap option. The dentist agreed that this would be the most sensible option, given that I've never had a dental applicance before.
I had a total of 4 visits to have impressions etc taken and finally picked up my appliance last week, and told to come back if I had any problems with it. That was all that was said. 3 days later, while I was away visiting friends, my husband received a phone call from the clinic saying I had "left without paying" and needed to sort it out immediately. He queried this, saying it should have been free treatment on the NHS and the receptionist immediately became very defensive, insisting that the dentist had explained everything to me very carefully and there couldn't possible have been a mistake.
This is nonsense. My dentist agreed the NHS option was the most sensible one for me. At no point was I asked to sign anything agreeing to private treatment. My dentist did not tell me to go to reception and pay after collecting the appliance.
What on earth should I do? I am a full-time student and can't afford to pay for this!
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Recieved private dental treatment when I requested NHS - now being charged.
34 replies
LapsedPacifist · 20/10/2011 14:07
OP posts:
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