My dh took over as manager of a nursing home in may(never managed a home before, but has been a hospital manager). He took the job on the condition that he had good orientation and support, which he was promised. In reality he spent a day in another home in the company and had a further 2hours supervision.
It was clear that it was a home with problems I.e. Poor staff, lots of medication errors etc, which he set about trying to resolve. It had a company 'red' alert status, but dh got it to Amber within a month and also interviewed lots of staff, trained and untrained. The admin staff however (they had appointed the receptionist as business manager shortly before dh started), have not been efficient in getting the necessary paperwork done. Some of the new staff gave up in the end and took different jobs.
My dh began having to do nursing shifts, as the company refuse to employ agency nurses, which made it nigh on impossible to do any management duties.
During all of this, the home had an external inspection by the CQC, who found that there were problems, but none serious, though needing urgent attention. They did say they could see progress was being made.
There were then a few safeguarding incidents, mainly to do with medication not being given or in stock, though one incident was a nurse who made several drug errors. She resigned before dh could discipline her. The PCT became involved and put an embargo on admissions (dh had already closed to admissions due to high staff sickness rates).
The PCT wanted instant action, which got the attention of the the senior managers who have pretended to do something about the situation, though when the PCT told them to use agency staff to allow my dh to get back to management they still refused!
After discussion with me, dh decided to request a demotion to deputy as it was clear that it was too big a job for him, without adequate support. He stepped down a few weeks ago. In the meantime the PCT remain unhappy with the interim management at the home.
Fast forward to this week, and dh was taken to the police station, questioned and then bailed with issues surrounding patient cruelty, because he didn't do more re the problems at the home (there is no suggestion that dh has acted improperly and no resident has ever been Ill treated).
He has now been suspended on full pay, and bailed to return in mid-November. If this is upheld he will never work again. Thankfully I work, and can support us if we sell the house.
This just doesn't seem fair, I think he is being made a scapegoat in all of this.
I would love any words of wisdom, we are so worried! He will be speaking to his union in the morning, but if anyone knows where else we should go for advice I'd be so grateful.
Thanks (sorry, war and peace is shorter!)
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I think we're buggered, any legal brains out there? (nursing home related & LONG)
7 replies
Whatwillwedo · 07/10/2011 04:24
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