Advanced search

Cancelling Pixi Photos

(3 Posts)
Vegasgirl Wed 01-Jun-11 12:02:03

I got a bit carried away at pixi photos yesterday and ordered more than I need/want. The girl did advise me before processing on the computer that I couldn't cancel as they are a personal item.

I rang when I got home to say DH wasn't happy and was there any way I could cancel/reduce the amount I had taken. I was advised no but that I could change my selection to the same value or amend the sizes/combinations. I think this is unfair as if they can do this they obviously haven't produced the photos yet so they don't exist yet to be a personal item.

Am I stuck? Any tips would be appreciated.

prh47bridge Wed 01-Jun-11 19:05:11

This wasn't distance selling or a doorstep sale. You were clearly warned that the order could not be cancelled. I'm afraid I don't think you have a leg to stand on.

Vegasgirl Wed 08-Jun-11 16:23:43

Thanks for the reply, it was a forlorn hope, I have accepted it now and am really looking forward to getting them.

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: