Today's newspapers have a story on the 'Tax Credit Fiasco' and outline the software glitches that caused overpayments to 1.5M families - some for quite significant amounts. The article further outlines the upset and distress caused to individuals/families as the government attempts to reclaim the overpayments.
What isn't clear in the story is whether or not people were aware they were being paid more than they were entitled to.
What do you think should be done about the overpayment fiasco?
Well we were over paid, i phoned them & questioned the amounts & they said it was "right" in fact i phoned them twice, i even started a thread on mn saying i knew we were going to be over paid, but they insisted it was right & guess what?
Got our new forms back about 4 weeks ago to be told we had been over paid & would now recieve no payments till november 2009 !!
Whole thing is a sham! would rather do without there money to be honest!