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Thomas Cook - ugly

(85 Posts)
mkz10 Sun 17-May-15 06:00:15

Daily Mail have exposed that Thomas Cook received £3.5million in compensation for the death of those two children in Corfu. Thomas Cook did everything in their power to thwart the family trying to get justice.

The family have a horrendous experience to tell, utterly shocking and appalling treatment of them by Thomas Cook.

It is hard to believe that a big company like that could only think of one thing, i.e. trying to preserve their corporate image. I am so glad the family managed to get a public inquest (despite Thomas Cook fighting it all the way) and they are now free to tell their story.

Thomas Cook still have refused to apologise, it is just horrific reading what that family have endured for the past 7 years.

redshoeblueshoe Sun 17-May-15 06:12:04

I've just watched this on Sky. Thomas Cooks behaviour as been vile. £3.5 million - I hope they are pleased with themselves. fucking bastards

TheCowThatLaughs Sun 17-May-15 06:15:20

Shocking. I heard on the radio about them refusing to apologise. It's the bare minimum they could do. And now they're profiting from it?

JeanSeberg Sun 17-May-15 06:25:34

Is there a campaign to encourage people to boycott them?

redshoeblueshoe Sun 17-May-15 06:31:02

Jean I would love to boycott them - but I don't use them. Although I'm very tempted to go in and spend an hour planning a lavish holiday with them - then say I've changed my mind

JeanSeberg Sun 17-May-15 06:51:40

I don't use them either but would love to see their customers voting with their feet.

FiftyShadesofGreen Sun 17-May-15 06:56:54

We will never use that company.

AssembleTheMinions Sun 17-May-15 07:09:20

An absolutely tragic story. My heart goes out to the family of those beautiful children. Their pain is palpable.

That said, The mail is hardly known for its unbiased reporting. As far as I read it, Thomas Cook was cleared of any wrongdoing, hence the compensation.

I'm going away with them this year and will probably be use them in future. that doesn't mean I'm an uncaring monster. I'll make up my own mind based on facts not The Mail spin.

vjg13 Sun 17-May-15 07:10:33

Isn't the point of package holidays that you have assurances that all safety standards are in place? I find the lack of comment and apology by Thomas Cook at the inquest abhorrent.

Anyone using this company to book a holiday or flight should be very aware that this is how this company operates.

BattlestarSpectacular Sun 17-May-15 07:11:04

I am appalled by their behaviour, I honestly can't believe a company could be so callous. Although I have never used the company, I will ensure that not only do I never use them in the future, I'll tell anyone who will listen about Thomas Cook.

redshoeblueshoe Sun 17-May-15 07:12:34

Assemble - I didn't read the Fail - but Thomas Cooks have admitted they got £3.5 million - and they family got 10%. WTF did TC do with the other 90% ? And their behaviour in court was despicable.

DuploTakingOver Sun 17-May-15 07:18:09

I have been away with Thomas Cook before but never will again. They have behaved appallingly.

Ledkr Sun 17-May-15 07:19:32

My son was in kos with them a few years ago when his friend died falling off a balcony. They were all 18 it was dreadful. We couldn't fly out or them fly home because there were no flights. They had to stay there for 4 more days devastated and dealing with their mates business and even had to tell his mother. They were treated like shit by Greek police who screamed at them and assaulted them.
T.C. Were no help at all. The young reps did their best but no support from senior staff.
The boy's family had little support or communication either.

vjg13 Sun 17-May-15 07:22:09

BBC headline this morning.

Rosa Sun 17-May-15 07:26:55

I 2006 the health and safety guidelines I am pretty sure would have been no internal gas water heaters. So seeing as it was in an outbuilding it would have been deemed to be safer , that is if it was a sealed one. If it had an open flame then it shouldn't have been contracted or used( as in no guests / staff should be in accomodation with a similar boiler). These were the guidelines that were issued to overseas staff and the contractor should not have contracted it in the first place. In 2006 it was still a boom in health and safety and reps would have had to complete forms that should have been sent back to the Uk for processing and any risk items flagged up. There should have also been local certificates that should have been sent back with the paperwork. The thing is they send inexperienced young staff with 1/2 days training to do these things/ fill out the forms then wonder why incidents like this happen.

mumofthemonsters808 Sun 17-May-15 07:39:00

I'm disgusted by Thomas Cook and my heart breaks for this family. I will never travel with this company again.

redshoeblueshoe Sun 17-May-15 07:39:21

This is currently being discussed on Sky. The hotel compensated the family - so TC got the full £3.5 million.

wannabestressfree Sun 17-May-15 08:10:55

It beggars belief why this was not given to the family.

mkz10 Sun 17-May-15 08:15:39

Ledkr, that is horrendous, so sorry ! Sounds like they only care about their PR and damage limitation for the corporate image and show absolutely no care or compassion, when things do go tragically wrong.

Hard to believe they put that poor family on a full flight of holidaymakers with their babies coffins in the cargo hold. That is just sick, sick, sick.

Someone we know lost their 18month old in an accident, and they, their family and their little baby were flown home by private jet. Clearly they weren't travelling with Thomas Cook.

mkz10 Sun 17-May-15 08:24:26

Someone should set up an online petition to sent to Thomas Cook, requesting that they apologise for the death of these two little ones, aplogise for how they have treated the family during the past 7 years and request that they hand over all the £3.5million compensation to the families.

twirlypoo Sun 17-May-15 08:28:35

I read that article this morning and sobbed for that poor family. I know it sounds hysterical but I won't use thomas Cook in future. To put them on a commercial flight home sat beside children of similar ages was just an added cruel blow. Why a senior manager was not appointed to make human decisions on how best to help them is beyond me - and that's before you even get to the issue of them keeping £3.5 million and giving the parents only 10% of it.

Only1scoop Sun 17-May-15 08:35:39

I haven't read that they travelled home on company aircraft with other holidaymakers.

Awful

wormshuffled Sun 17-May-15 08:36:02

We were in those bungalows 3 months earlier, makes my blood run cold thinking that could have been us.

redshoeblueshoe Sun 17-May-15 09:01:23

Twirly - TC kept the whole £3.5 million. The hotel gave the parents £ -which was 10% of that. I would also like to know exactly what TC did with that money. Presumably top execs got massive bonus's

lashesandflashes Sun 17-May-15 10:28:43

I can't believe the hotel gets such a high trip advisor rating and is still a package holiday for sale with Thomas Cook. Insulting

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