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Do you own a potentially dangerous Bosch dishwasher?

(32 Posts)
KristinaM Fri 15-Mar-13 23:10:54

A batch of 632,000 sold between 1999 and 2005 has a fault which, in some circumstances, can cause fire.

A product alert was issued in July 2011, yet today ITV News is reporting that 478,940 remain unaccounted for.

That means only around 25% of the dishwashers have been traced, despite the voluntary efforts of Bosch. The firm placed adverts, sent 850,000 letters and phoned 140,000 customers.

They can repair faulty washers for free, taking about an hour. You can check the serial number of your own appliance here

KristinaM Sat 23-Mar-13 16:56:29

You're welcome ninja

It's my birthday today too -good to know I'm twinned with a dishwasher wink

tigerdriverII Fri 22-Mar-13 22:20:18

Thanks for this thread. DH sorted the fiery one out, but I was pleased to check, and even more shocked that our " new" dishwasher is actually celebrating its 11th birthday.

LondonNinja Fri 22-Mar-13 22:16:43

Kristina, ours is OK, too. Thank you so much for flagging this up, though smile

It's good to know it's safe and that I don't have to handwash stuff

23balloons Fri 22-Mar-13 19:39:38

Thanks I found my serial number eventually, engraved very faintly, luckily just outside the numbers.

Bump anyway

KristinaM Fri 22-Mar-13 19:02:06

That's a relief. Always safer to have checked

Bunbaker Fri 22-Mar-13 18:17:04

Thanks for asking. I rang Bosch first thing and, fortunately, our dishwasher isn't dangerous. They asked for some other numbers on the machine and ours has been given a clean bill of health.

I am grateful for the heads up on this.

Thank you mumsnet

KristinaM Fri 22-Mar-13 13:54:53

Bunbaker and LondonNinja -how did you get on? Are they coming out to fix your dishwashers?

Welovegrapes Fri 22-Mar-13 00:02:43

Message withdrawn at poster's request.

BertieBotts Thu 21-Mar-13 23:29:58

Oh god, really Ponders? shock Mine is ancient - not Bosch, though. I got it from Ebay and it looked like it had been sat in someone's garage for years when we got it.

KristinaM Thu 21-Mar-13 23:26:14


LondonNinja Thu 21-Mar-13 23:00:19

This is where to look (scroll down for pic)

LondonNinja Thu 21-Mar-13 22:56:22

Yes, it's tricky to see. Mine was towards the left, near to where the smooth metal edges curve at 90 degrees (near to you as opposed to near to the inside of the machine).

Ponders Thu 21-Mar-13 22:52:46

23balloons, on mine the serial no etc is printed, very faintly, just inside the top of the door when you open it - there's a Calgon (or something) sticker on the L, & a service phone number sticker on the R, & in between are the model details (you have to get the light at the right angle)

LondonNinja Thu 21-Mar-13 22:51:25

Bloody hell. I am in that dodgy batch. Thank you so much. thanks

Bunbaker Thu 21-Mar-13 22:47:39

Thank you so much for highlighting this. Ours falls within the range being recalled. Will contact Bosch tomorrow.

Mumsnet is brilliant!

23balloons Thu 21-Mar-13 22:39:21

Thank you for this. I have a Bosch but can't find the serial number. I don't have a sticker but will call anyway.

Pls keep bumping!

ChasingSquirrels Thu 21-Mar-13 21:44:08

my friend had a kitchen fire caused by a faulty dishwasher about 6 weeks ago, my mum mentioned this Bosch fault today - no idea if friend's was a Bosch, but the fire was pretty bad.

I would urge anyone who had a Bosch to check out the serial no's.

Ponders Thu 21-Mar-13 21:42:01

thanks for the heads-up, OP - just checked mine & it's got a slightly higher serial number so assume it's ok? confused

dishwashers have always been a bit iffy, because the wires have to pass through the place where the door is hinged, so they get squashed on a regular basis...

MrsKwazii Thu 21-Mar-13 21:34:42

No letter here as we were given our dishwasher by a relative when they redid their kitchen. Don't know if they got a letter, but we may not have found out otherwise. Rather worrying.

AngiBolen Thu 21-Mar-13 19:33:59

I got the letter, and mine is OK, apparently.

MrsKwazii Thu 21-Mar-13 19:31:58

Bumping again for the evening crowd - and to add, I've been told by Bosch that I can carry on using the dishwasher as long as I'm around while it's in use. They warned me not to put it on and go out, or go to bed.

MrsKwazii Thu 21-Mar-13 14:47:37

Just bumping this as I've got a dishwasher in the potentially faulty range and have just given Bosch a call - a friend told me she'd seen it on the news and to check my machine out. Good job she did! Have the (free) engineer booked for next week, the repair should only take an hour apparently.

AMumInScotland Sat 16-Mar-13 21:00:43

I'll have a look in a minute - it's running at the moment and the info is on the inside somewhere...

Lucyellensmum95 Sat 16-Mar-13 20:54:03

Gosh - mine is just outside the batch numbers, scary especially as i have fixed it myself a few times blush

KristinaM Sat 16-Mar-13 20:46:25


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