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yes and yes - had it about a year now - the chrome one
I had a JL chrome 4 slice toaster. It fell apart after about 6 months, but JL made no fuss about giving a refund.
4 slice one. We hate it. It it erratic. My husband swears at it every morning.
oh dear! I ordered the 4 slice one before I saw your comments! Bugger!!!
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