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Help! Washing machine not draining.

31 replies

ohdearwhatamess · 30/12/2008 13:19

Lots of water sitting in the bottom of the drum (about a quarter full of water).

I have:

  • drained out water with front emergency draining hose
  • cleaned filter (not really dirty at all)
  • cleaned powder drawer (not sure why)
  • cleaned anything that could be cleaned (inside rim etc)
  • put it on a 90 degree wash to give it a good clean out ... at which point it filled up with water that won't drain out again.

    Should I do something with the pipes/hoses at the back? Not convinced they actually come off though.

    Any ideas very gratefully received.

    It is a Zanussi machine and we're in a very hard water area, if that makes a difference.
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ComeWhineWithMe · 30/12/2008 13:31

Mine did this last week dp had to open the pump door and all sorts of crap came out copper,hair slides ,loads of stickers .

Hope you get it sorted its a nightmare isn't it?.

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ohdearwhatamess · 30/12/2008 13:33

Pump is clean (emptied it out last week when same happened).

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LurkerOfTheUniverse · 30/12/2008 13:37

have you checked the hose that carries water to the drain?

take the outlet? hose of because that can get clogged

DISCLAIMER - i know nothing about washing machines btw

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whoingodsnameami · 30/12/2008 13:46

Could yoour outlet pipe be twisted, bent?

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ohdearwhatamess · 30/12/2008 13:56

Have just taken outlet hose out of pipe it drains into and cleared smelly and yucky gunk from the end.

I've turned the machine back on to see what happens. It is making a funny noise (a sort of grinding, disgruntled noise).

Suspect it will start beeping at me in a few minutes time.

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ohdearwhatamess · 30/12/2008 15:18

Seems to be ok now. Thank you all.

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TheDullWitch · 09/02/2009 10:14

OK, I found this thread rather than start another with my washing machine woes.

Help please, so fed up. I don t want to spend £80 call out to be told my washing machine is not worth repairing so thought I d ask.

Machine won't drain, makes horrible noise when spins. Nothing in filter thing as far as I can see.

Could pump have gone? And if so is it worth replacing pump or should I just get a new machine? Machine is a Bosch and about 6 yrs old.

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Bucharest · 09/02/2009 10:17

When it happened to us, we repaired it first time, and second time got a new one.

Tbh, I'd get a new one and save the man-with-spanner trauma.

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IdrisTheDragon · 09/02/2009 10:19

When ours did that, it was the drum that had gone. As it was less than a year old, got repaired under guarantee.

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PestoBlizzardMonster · 09/02/2009 10:20

This happened to me about 4 months ago. Ours was 4 years old, but gets a hammering is used all the time. When I ran it an extra time (on DH's advice, to be sure I wasn't imagining the weird grinding noise), it buggered up an entire load of washing with black grease spots.

We then decided it wasn't worth paying the call-out charge to be told it was broken and would then need X amount of parts and X amount of labour to put right. We just went and bought another one. It was about £200, and we felt it was better to spend that, and get a brand new one which would then last another 4/5 years, than to throw good money after bad. IYSWIM.

Good luck!

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kif · 09/02/2009 10:20

I think a Bosch would be worth repairing

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PestoBlizzardMonster · 09/02/2009 10:22

Ours is Bosch. I don't think they're designed to go more than a set number of cycles before they conk-out. Cheap & cheerful I think.

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Littlefish · 09/02/2009 10:22

Dullwitch and ohdearwhatamess - We have just had ours fixed for what sounds like the same problem. The pump had broken and it wasn't pumping out. It made the tell-tale grinding noise. It cost £70.00 to fix I think.

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GrinnyPig · 09/02/2009 10:26

Our local repair company will give a free estimate. Maybe you could phone round and see if you can find a similar company.

Have you pulled the machine out and disconnected the hoses? You can fill the machine and drain the hose directly into a bucket. If it drains properly, then the fault is further along. I had to do this a few weeks ago with ours and discovered the connector between the hose and drain was completely blocked.

I wouldn't necessarily say that a 6 year old Bosch is worth repairing. We had to ditch our (just) 2 year old Bosch dishwasher as it would have been too expensive to repair.

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Flightattendant12 · 09/02/2009 10:31

mine stopped draining one time, after we had had it disconnected briefly while the sinkw as being fitted.

£40 call out for five minutes of his time - ds had pushed a little black plastic bung into the draining hose.

How we laughed.

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subtlemouse · 09/02/2009 10:36

FWIW mine does this all the time. It is usually LEGO stuck somewhere in the works (except when it was the underwiring from a bra)

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Gorionine · 09/02/2009 10:40

Here it is socks that are usually the guilty part! sometimes it is not enough to just check the filter. DH had to several times check the hose that leads to the filter, always finding completely sheaded socks!

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TheDullWitch · 09/02/2009 10:47

Thank you all. I feel guilty to have done this - not very Green - but I ve just ordered another one from John Lewis. Arrives Wednesday morning and they take my old one away. (Wouldn't have been able to get old one fixed until Friday!) It's been dying for a while I think, spinning less and less efficiently. Wash basket getting heavier and heavier! So I've declared it dead. And now I can move on.

My effing dishwasher is on the blink as well.

When white goods go bad, feels like chaos about to descend.

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Flightattendant12 · 09/02/2009 13:35

It does doesn't it. I rely on them for as emblance of structure in an unpredictable world

What sort did you get this time?

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Flightattendant12 · 09/02/2009 13:35

semblance I mean,. Blardy message box!!

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Flightattendant12 · 09/02/2009 13:37

I have found Miele very good btw. Varying reports of Bosch, but my Miele Fridge/freezer has done great for about 4 years now. It just sits there humming quietly.

Hoover washer has been fab as well, (touch wood) and lasted about the same so far with only a blocked hose one time, as below.

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BlueSapphire77 · 09/02/2009 14:25

Loads of you have obv been ripped off.

I have NEVER had repair man out to washer unless it was under guarantee.

Just got a new one as old one (16 years old) was getting noisy with the old spinning

Now. After checking filters ect and if they are clear, check outlet pipe and drain for blockages.

If machine won't spin, or drain, try to find out where the bushes are (black spots on washing are indicative also) and replace them. Be careful, they are a bit of a PITA are spring loaded and it takes nothing to bust em they are so fragile.

Look online to find out where the ones in your machine are. Time to start saving money.

Practically naff all on a washer you cannot fix yourself unless its the timer / motor and then machine is prob not worth repairing anyway.

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TheDullWitch · 09/02/2009 19:04


I m sorry I don t know a widget from a wing nut.
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BlueSapphire77 · 11/02/2009 13:19

Lol
When things cost money you soon work out how to fix them yourself and leave the hard stuff to be fixed by someone else, THEN its worth the money IMO, but most of the time, how much it is, you are better off spending a couple of extra quid and buying a new product

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TheDullWitch · 11/02/2009 14:44

I'm with you on fixing stuff mostly, BS. But I just couldn t face man with spanner, coming back and back as always happens with washing piling up.

Actually I could have done with you just now when new washing machine arrived from John Lewis. I d paid for them to take the old one away. "have you drained it" says the man. "was I supposed to?" says I. Instead of showing me how he let me flood the kitchen floor. "Sorry insurance means I can t show you how to switch the taps off." Fucker.

And he didn t plumb it in as I assumed he would.

Is that a tricky job? Can an eejit like me (or my DH) do it?

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