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Help me fix my steam mop!!

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DearMrDilkington Tue 31-Jan-17 11:28:38

I recently got a vax steam mop (a month ago), its suddenly decided to stop producing steam and makes a noisy sound instead. I've tried poking a needle through the steam exit as it said in the booklet, but it still won't work!!

Any ideas? I miss using itblush

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