Question for Henry owners please

[Cabbagesaregreen]

Just bought my first Henry and set it all up. There is a small leak of air from where the black springy hose joins the black round plastic bit. I can hear it and feel it. Is this normal?
Thanks.

[Cabbagesaregreen]

Bump

[MrsHathaway]

There's a sort of vent thing. You can turn it round to let more or less air through.

I have NFI what it's for but my mum's totally different vacuum cleaner also has one.

[rabbit123]

It's a "suction release valve". It's for when you're vacuuming curtains or light rugs and you don't want the thing your vacuuming to stick to the end of the hose too much

[Cabbagesaregreen]

Hi. No, I know the bit you mean but that's not where the air is escaping from. Thanks though.

[e1y1]

Hi,

Yes I know what you mean, my Henry does it too.

If I reckon correctly, most hoovers I have had have done it.

[e1y1]

Recall ??

[tootsey]

Unscrew the hose bit and try it on again. Sometimes this can happen if not straight screwed in.