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Buying Miele undercounter fridge - purchase from Appliances Direct or Miele.co.uk?

(46 Posts)
MinimalistMommi Sat 06-Apr-13 08:13:06

I'm buying the Miele K12012 S-2 with an icebox in. Has anyone shopped from Appliances Direct before? From Appliances Direct it is £319.97 with 2 years Warranty.

www.appliancesdirect.co.uk/p/k12012s-2/miele-k12012s2-freestanding-fridge

Straight from Miele it is £370.

So where should as buy it? With companies going bust lately, I'm not sure if I should buy it from somewhere I've not shopped before/heard off.
WWYD?

millymae Sat 06-Apr-13 08:34:25

I bought a washing machine from Appliances Direct and had no problem with them at all. Delivery etc all fine.

PigletJohn Sat 06-Apr-13 13:33:52

If you pay on a credit card you have some protection against a supplier going bust.

CiderwithBuda Sat 06-Apr-13 14:02:46

I've used Appliances Direct with no problems. Only thing is sometimes they have to order stuff and it can take a while.

Do you have to have an undercounter fridge? My parents really regretted theirs.

MinimalistMommi Sat 06-Apr-13 18:21:11

cider we currently have one now. Our kitchen is very tiny galley kitchen. We have no freezer because we cant fit one in. The only reason we're getting a new one is because I need an icebox so I can freezer ice packs for the DC's lunch boxes! In approx three years time we will be putting in a new kitchen but I can't see how we could get a big fridge/freezer without kitchen looking very crowded. The obvious place for one would be at the side at the far end of the kitchen but the current larder cupboard in that position is less deep then the rest of the countertops, so a tall fridge/freezer simply wouldn't fit. I don't want one going up the wall in the centre of the worktops because that would look horrible! If we had both an undercounter fridge and separate undercounter freezer, they would have to butt right up against the oven confused

ItsAllTLAsToMe Sun 07-Apr-13 06:48:59

Isn't there an MN thing about freezing a drink / yoghurt pack, which will then de-frost by lunchtime, in order to avoid using freezer packs? I may have dreamt this grin.

ItsAllTLAsToMe Sun 07-Apr-13 06:50:19

blush Of course, you'll still need a freezer, just not freezer packs. <disclaimer: it is very early>

MinimalistMommi Sun 07-Apr-13 08:14:57

grin its

Icelollycraving Sun 07-Apr-13 16:12:07

Could you order from John Lewis,there delivery was quicker than Miele for us.

fuckwittery Sun 07-Apr-13 16:19:22

I've just had a new washer dryer delivered from appliances direct.
Can't comment on their after service but their delivery service was good. They text, email and ring you about 3 times with the delivery slot (obsessed at ensuring I was in I felt but fair enough).

Was not impressed with the sales guy who rung with delivery time and them tried to sell me a lifetime warranty, started going on and on about the benefits of covering the washer dryer for a lifetime (we cover for a lifetime as our machines rarely break down anymore! ). Quite put out when I interrupted to say, is there a cost for this service then - continued to bang on about how great it was - me , I'm a bit short of time, can you just tell me how much. Sales guy- you'll laugh when I tell you! Just 5.95 a month!
Me (calculations in my head), ok, we'll I've had the old one 15 years and its broken down twice, call out at 60 quid a time, so that's 120 quid maintenance over 15 years, or I could pay 72 a year for15 years, over a grand, um, no thanks, I'll take my chances, and I am having a laugh now thanks!

MinimalistMommi Sun 07-Apr-13 16:31:00

John Lewis didn't stock the one I needed just the big ones.

I've ordered direct from Miele now as by the time I'd payed for deliver on Apliances direct I'd have only saved £30. I felt more comfortable ordering from Miele.

I found out about three years extra warranty on top of wo years three and it would have been £179, half the price of the machine! Didn't think this was worth it!

Thank you everyone!

MinimalistMommi Sun 07-Apr-13 16:31:20

Wo should have read two blush

Rattitude Sun 07-Apr-13 16:32:18

Minimalist, funnily enough, I have been investigating this particular undercounter fridge too but I gave up on it for two reasons: 1) too deep for my kitchen as it would protrude excessively from under my worktop and 2) suboptimal storage in the door.

Having said that, I have not seen a better one anywhere else so I shall make do with my current fridge for a bit longer.

If I were you, I would buy it either from Appliances Direct or John Lewis.

Rattitude Sun 07-Apr-13 16:37:48

It is on sale at Co-op Electrical website for £310 including a two-year guarantee and free delivery.

MinimalistMommi Sun 07-Apr-13 16:53:56

And three should have said free damn auto correct

Rattitude Sun 07-Apr-13 16:57:23

Oooops, my posts appear after you have said you have already bought it, so they are no longer relevant. Anyway, let us know how you get on with it once you receive it. smile

MinimalistMommi Sun 07-Apr-13 17:07:18

Many thanks Rat I've just cancelled my order with Miele and I will order it from the Co-op! grin

Rattitude Sun 07-Apr-13 17:09:19

Ha ha! wink Fair enough, as they have the same warranty length!

MinimalistMommi Sun 07-Apr-13 17:11:04

Rat just checked the measurement again against my own undercounter fridge and it seems to be 1 cm deeper so I'm hoping it should be OK, I've looked at so many undercounter fridges and this is the one with the biggest fridge capacity with a little icebox so I don't think I have much choice.
Would you mind telling me the depth of your counter top?

MinimalistMommi Sun 07-Apr-13 17:12:06

rat thank you for saving me £60!

RachelHRD Sun 07-Apr-13 17:27:36

If you haven't already ordered it there is 2% cash back if you order via The Topcashback website link to Co-op so an extra £6 back!!

MinimalistMommi Sun 07-Apr-13 17:41:05

Rachel I've never used TopCashBack, is it a hassle?

MinimalistMommi Sun 07-Apr-13 17:41:23

Totally up for saving more money grin

MinimalistMommi Sun 07-Apr-13 17:43:08

I haven't put the order through yet.

Rattitude Sun 07-Apr-13 17:44:57

Minimalist, my current Hotpoint fridge which is 60 cm deep protrudes by about 1cm from my worktop. I think the worktop is just under 60cm wide but because of the socket which is situated behind the fridge itself, the latter cannot be pushed back all the way, if you see what I mean.

Just one thing: on the Which website, there is a picture of the Miele fridge and the handle is not part of the door. It may not be included in the depth measurement of the fridge... It is fairly unobtrusive though, so it may not be a problem.

I am with you about the lack of decent undercounter fridge-freezers. There is a gap in the market for something well-designed. On my profile, there is a picture of my current fridge, whose design was great (2 adjustable shelves and four levels in the door.) I have not seen anything as good anywhere.

Definitely, let me know how the Miele fridge is! I think my fridge may last a bit longer but I may need to get one in a hurry at some stage.

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