...do you get soot coming down your chimney? just had a gas fireplace put in - one of those ones that look realish with flames and fake coal. We've been regularly getting bits of soot etc come down the chimney onto the fake coals, granite front bit (forget the name!) and now on my brand new installed today carpet . I don't want to have to get a rug but don't want my new carpet ruined! Is this just what they do or have i got a dodgy fireplace? if anyone wants to give me tips to get soot off of carpets then great - carpet has been in less than half a day and I'm off to get rid of some accidently trodden in soot
Did you have your chimney swept before you had the new fire installed? It could be that the work, especially if it involved any drilling, has dislodged old soot and it will slowly stop. Perhaps buy a VERY cheap rug and see if it stops.
This happens to us too, although I'm puzzled as to why.
We have a cat who is permanently entranced by what is up the chimney - could be her. DH is an idiot and constantly throws things on the fire to burn - could also be that. I'm not entirely convinced there are proper chimney caps fitted at the top, so leaves/birds/broken bits of mortar etc could be falling down.