okay, that's me being ignorant then Captain. i thought if the fuse had blown it would look 'blown' if that makes sense . I'll go and try another fuse. Fingers crossed it's not cleaner heaven for mine too Bert2e.
thanks for the posts. i called the helpline today but it's not covered by the warranty. Dh diagnosed the fault last night. There is a grommet that comes out of the handle and stops the lead from being bent back on itself. The rubber of the grommet had worn away so that it had slid further down the lead thereby enabling the lead to be bent right over and so the wires inside must have worked loose. DH says he can fix it. Only trouble is, when that will be is anyone's guess!