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Mobile phone insurance advice please?

(2 Posts)
anon1987 Sat 13-May-17 02:35:54

Hi I have an iPhone 6 with a very cracked screen.
If I claim on my insurance, will I have to send off the phone before they'll give me a refurb one? Or do they just send a refurb with enough evidence?

The phone worked for months, but the front camera no longer works and I get glass splinters using it and occasionally the touch screen doesn't work 100%.

anon1987 Sat 13-May-17 11:52:45


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