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Decorator ripping us off?!

(7 Posts)
foibles2011 Tue 23-Jun-20 22:26:30

Need some advice please! We moved into a lovely 1920s semi in October that needs a lot of work and have finally got to the decorating. Found a decorator who agreed to do all the work for a great price and saw pics of his previous work which looked great. We shut the doors to the kitchen and utility and left him to it. Then two days in we realised it was a big mistake - he painted the walls without sanding or filling them (pre-agreed), the cutting in could have been done by my five year old, there was paint missing in small patches and drips in the dried paint.
We spoke to him and he said he would "touch it up".
Three days later and no difference and he had managed to wreck all the new skirting boards, plaster a curve into a straight wall, rip new vinyl flooring and damage all the kitchen plinth.
At this point we asked him to leave before he could do anymore damage as we didnt feel that he was capable of repairing what he had done.
He is now demanding £850 (including £220) for materials for the 5 days work. I dont think we should have to pay him as we now have to have everything redone and additional repairs and when we had another decorator come to take a look he said we shouldn't.
My husband says we should pay him just to keep the peace.
What would you do?

OP’s posts: |
goingtotown Wed 24-Jun-20 00:05:42

Why did you let him work 5 days if after 2 days his work wasn’t acceptable.Any decent decorator doesn’t “touch up” to make good.
Don’t pay him, get a couple of quotes to rectify his work, send them to him so he knows how much you’ll have to pay to put the work right.

foibles2011 Wed 24-Jun-20 08:30:20

@goingtotown you're right we were naive enough to believe he would actually fix his mistakes. And between homeschooling and work I just didnt have time to keep an eye on him. It wasnt until the weekend when all the dust sheets and tools etc were moved that we saw the real extent of things.

We have had another contractor take a look who said dont pay and have another coming today.

My main concern is that we're going to end up in court! I'm not normally a fighter but I dont want to be bullied either. I guess I just need to know how to deal with this. It's not what you expect when you trust someone with your home sad

OP’s posts: |
mrsbyers Wed 24-Jun-20 08:32:04

Take lots of photos

goingtotown Wed 24-Jun-20 09:24:44

Citizens Advice are very helpful.

CambsAlways Sat 27-Jun-20 18:18:33

I’d be fuming! I’m sorry to say this, but is he a actual decorator, this shouldn’t be happening, he shouldn’t have to touch up anything! It should have been done properly, there are so many cowboys out there, my heart goes out to you, we wouldn’t be paying him, take photos and contact citizens advice best of luck

soloula Sat 27-Jun-20 18:22:52

Lots of photos. Get quotes for remedying it all and send them to him asking he meets the costs. Small claims court if he refuses.

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