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(3 Posts)
sunshine7981 Fri 12-May-17 12:59:48

If anyone is looking to buy curtains just a warning not to buy from John Lewis. I went with them despite an expensive quote because they had a great choice of fabrics and I thought I would get a good service. Their service has been absolutely atrocious- multiple mistakes with my order and it's now 6 months from initial order and they still have not delivered all of my curtains. All discussions of a partial refund (termed a "goodwilll allowance") avoided until order is completed! So they have over £5k of my money and I have no recourse!! Avoid avoid avoid!

OP’s posts: |
321zerobaby Sat 13-May-17 08:12:10

This also happened to my friend recently, it took a year to resolve. I hope its resolved for you soon.

Softkitty2 Tue 23-May-17 13:45:53

Not as bad as you but be wary if buying blackout blinds from dunelm, not one dry cleaners in my area would accept them to get cleaned. The chemical used to clean them is no longer recommended.

The drycleaners dunelm recommended was 50miles away from me and when I rang them they said it would 3 weeks to get cleaned as they had to send it away to be done. And the price was quoted was ridiculous I could gave bought a new set.

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