Right im getting really worried I wont have any sofas for Christmas after SCS promising i would definitely have them by then.
I ordered them on 13/10 and was told those sofas were guaranteed delivery by Christmas with estimated delivery 16 December, but quite possibly before. Our old sofas got picked up today (ive sold them to a friend who wanted them now), so I thought I'd ring SCS for an update. They now say "estimated delivery 20 December but only an estimate and not guaranteed". I reminded them what they said when I bought them and said I'd rather have a refund now than have no sofas for Christmas. They said "hmmm... well computer says probably the 20th so you should be ok".
What to do? Would I stand any chance of a refund do you think? My receipt does say delivery before Christmas but I'm getting a bad feeling, they were so non committal on the phone. Ive got a feeling I'm fucked!
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Sofas ordered from SCS aaaargh!!
3 replies
missyB1 · 20/11/2016 14:49
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