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Laura Ashley Tablemats shoddy quality and customer service to match

(4 Posts)
cytokitty Tue 12-Jan-16 20:15:54

I purchased a set of Aviary Garden Tablemats from LA back in the summer. I opened the box and started to use them 3 weeks ago and they are already warping. I haven't had them in water or near anything really hot. I emailed customer service who have told me that due to length of time they consider it treatment after purchase! What treatment I have yet to fathom but if it includes putting them on a table and placing a dinner plate on top then I'm guilty as charged. What a joke, they are crap quality I wouldn't recommend them to anyone.

wowfudge Tue 12-Jan-16 20:42:36

I would tell them the mats are unfit for purpose in that case. I would expect them not to warp for a good while yet.

cytokitty Tue 12-Jan-16 21:16:39

Tried that they're not budging!

wowfudge Tue 12-Jan-16 22:50:35

Trading standards?

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