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would you/ have you bought a DFS sofa?

(28 Posts)
pollycazalet Mon 29-Apr-13 13:29:16

I've always thought DFS a bit naff but have seen a nice one currently half price. Good or bad experiences?

Rupert5555 Thu 23-Nov-17 05:54:44

DFS FURNITURE. Just been looking at the reviews on Trust Pilot where it claims there are nearly 26,500 positive reviews I never saw one negative. BUT !!! You have to put in your order number so that DFS can identify who you are and to supposedly help you.Which screams out to me that they have CONTROL of the reviews that are posted on there.
I’ve also been conned by the stain removal scam by the Kettering store in Northampton. Who said at the point of sale “ Any problems just contact us and we will get somebody out “ NOT “ You ring up Stainguard you will have to fill out a form then they will send you out a bottle of liquid for you to give it a go yourself “. They lie through their teeth. There was no way at all I was buying these setees without the cover and the salesman had the cheek to say to me yesterday that I would have bought the setees regardless of the cover. Who the hell do they think they are. Avoid this company like the plague.They are nothing but aggravation. Our sofas are 3 months old the cushions are sagging already and the protection is not worth a carrot. Ive informed the finance company and they can have the sofas back. Sofas are not fit for purpose as the cushions have to be refilled. The rep said that the back cushions WILL fold over because there is a split in the filling etc but will come back and refill and stitch them . Really ! ? Not with my £2,500 3 months later and they already need attention. I’ve informed the finance company and have told them WE ARE NOT PAYING for this shoddy mis sold product so they can have it back .

Champagnecharleyismyname Sun 12-May-13 17:24:35

Our leather ones have just worn after 8 years so not too bad. I have seen some I like in Next, anyone had any experience of their quality?

QueenMaeve Sat 11-May-13 20:17:20

I bought a dfs sofa for my kitchen, after 3 years it is falling apart. The sofas in the other rooms are much older and have stood the test of time much better. That said, the are 5 dc here who use sofas as trampolines, so the dfs one has got a lot of abuse. Some of their stuff does look lovely and I'm sure it would be fine in a less energetic household

Jaynebxl Sun 05-May-13 08:10:04

Why not AlwaysCheerful?

Watching this as we are about to look for a new one.

IHateSafeStyle Sun 05-May-13 08:04:13

We've had ours for 4 years, one but has started to sag but that's die to dh sleeping on it for over a year

Happiestinwellybobs Sun 05-May-13 08:02:18

We have two leather ones. One is 9 years old and still going strong. The other about 3 years old. tbh we couldn't find any as nice anywhere else for the money. Had great delivery service too.

Bowlersarm Sun 05-May-13 07:59:30

Yes would definitely recommend. We had two which lasted about 15 years each. But Jake ours had the cushions as backs and I really wouldn't recommend that design. Every 5 minutes we were having to straighten them, and ultimately they are the reason we changed the sofas.

insancerre Sun 05-May-13 07:55:43

we are on our second and it is very comfy
we had first one for over 11 years but moved house and needed a corner one to fit in the living room
the old one is in the back room (it's bed settee so very handy)

Weegiemum Sun 05-May-13 07:46:50

Our DFS sofas are about 15 years old and still great.

Roshbegosh Sun 05-May-13 07:46:48

Just spent a fortune at JL on one and it is crap so yes I would consider dfs now.

Mosschops30 Sun 05-May-13 07:43:22

Ours didn't last a year, never again

Ohhelpohnoitsa Sun 05-May-13 07:20:30

Message withdrawn at poster's request.

Troubleintmill Sun 05-May-13 07:17:37

We have two from DfS. Thought they wouldn't be great quality but they are. Have had loads of compliments on them and if our bloody cats didn't scratch them (despite scratching posts on each corner!) they'd be as good as new after 4years. Not sure about the quality now though as heard they were changing where they made them. Used to be good old British made but think that's long gone.

INeedALieIn Sun 05-May-13 07:17:21

Ours are 13 years old from dfs. Didn't buy from the ultra cheaper than cheap range as I think they won't last.

Ours is still in fantastic condition, much to my annoyance, as there is no way I can persuade dh to buy any new ones, just for a change of decor, until they at least stop being comfy and no longer look good.

Essexgirlupnorth Sun 05-May-13 07:11:48

Yes we have one but don't think it has lasted that well so don't think I would buy another from there.

JakeBullet Sun 05-May-13 07:01:02

For those of you who do have a DFS the ones with fancy cushions as backs last as well as the more formal backed ones? Just curious as thinking about taking the plunge and buying one smile

Lexiesinclair Sun 05-May-13 06:54:03

Ours is 9 years old and still going strong. I'll replace it from there when I eventually need to.

MrsJamin Sun 05-May-13 06:49:32

Our red leather sofa is looking very saggy now, the seat cushions split underneath and the spring went too- that was only a few years in, pre-children! Wouldn't buy from there again as I don't think they are built to last.

GwendolineMaryLacey Mon 29-Apr-13 18:25:17

There is one under my arse right now. It's 3 years old and looking good. It replaced our previous DFS sofa which was 10 years old and in great nick until dd1 used it as a trampoline.

MikeLitoris Mon 29-Apr-13 18:17:22

Ive had mine 4 years and it is almost as good as new. Even with 3 dc and a dog.

All we need to do is give the pillows a bit of a plump up.

Alwayscheerful Mon 29-Apr-13 18:10:42

Never in a million years.

Fuckwittery Mon 29-Apr-13 18:07:39

Yep, we like ours and have been asked if it is from john Lewis <ultimate middle class compliment?>

Headred Mon 29-Apr-13 18:03:09

Have had one for 10 years . Just replaced it with another from DFS. It was delivered scratched but I didn't realise until after delivery guys had gone. DFS came out to repair it and did a fantastic job you can not tell at all. Just about to buy my third from them.

PersonalClown Mon 29-Apr-13 14:00:58

Currently waiting for delivery of my second.

Dumbarse here bought the first without really thinking out it and thought I'd be fine with a fabric sofa and throws to keep the dog hair off hahahahahahahaha maniacal laugh.

Now I'm embracing the naffness and getting leather recliners. Wipe clean to deal with the dogs and I can put my feet up if my back is playing up.

Marrow Mon 29-Apr-13 13:38:25

My DFS sofa is 14 years old and is in great condition. None of the cushions have sagged or lost their shape. We recently looked at new sofas but most of them seemed really naff so we decided to stick with our current one and just get it cleaned.

The DFS man we spoke to recently said that even though our current sofa was just a normal, basic one we would have to purchase one from their current premium range to get the same quality as the standards and construction are not as god these days.

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