Hello fellow mumsnetters!
I am interviewing with the local council in a few day and am totally freaking out! I haven't worked for the past three years and i am soo sooo nervous! I was wondering if any of you have interviewed with the council before and know what questions i should expect at the interview? it will be a competency interview. I have copy pasted the job description below to give you guys an idea about what the job entails;
Job Purpose:
To provide the financial administration function in relation to Care & Support at Home, Residential/Nursing Care, Direct Payments.
Main Duties and Responsibilities:
- Act as point of contact and deal with enquiries.
- Assist with arrangement of appointments for service users and/or their carers
- To update and maintain databases in relation to Care & Support at Home, Residential/Nursing Care, and Direct Payments.
- Dealing with service users and/or their carers to assist with financial assessments and verification of charges.
- Assist with completion of financial assessments according to established procedures and guidance
- Maintain regular communication with the Department for Work and Pensions Joint Visiting Team.
- Assist with the collection of income from contributions due for Care & Support at Home, Residential/Nursing Care and Direct Payments through raising of invoices.
- Assist with recovery of debts
- Assist with Payments to Providers
- Loading of cases onto CareDirector.
- To undertake such personal training as may be deemed necessary to undertake the duties and responsibilities of the post.
- To ensure that all customers both internal and external, receive a consistently high quality level of service, commensurate to the standards required by Stockton-on-Tees Borough Council.
- To enhance the Department’s image by promoting awareness of services and achievements and encouraging greater participation.
Any help would be very VERY appreciated!!!
Thank you all in advance! :)