As some posters might know, I'm having to act as next of kin in trying to get my brother medically repatriated to the UK from the Maldives where he has been seriously ill (but on the road to recovery now thank goodness). His boss is trying to arrange for his professional insurance to pay for him to come back (he's a diver) even though the illness was not work-related.
The diving insurance people need to see the medical report made on my brother by A&E at the Manchester Royal Infirmary the day before he flew out on 10th July, as they seriously misdiagnosed his condition. The diving insurance company have been in touch with MRI already who won't release db's details to them without permission. Db is too ill and too far away to give it himself so it's down to me. I have to ring them tomorrow morning and request a copy of his medical report from that visit. I need to know from others' experience:
- how likely is it that they will let me give permission by phone and fax them to me direct?
- or will I have to go up in person and be handed them in case they need documents, signatures, etc?
- will they take into the account the exceptional circumstances, esp if I explain I live 150 miles away from M'chester, am 26wks pg with SPD and would have great difficulty in getting there?
Basically can I insist I get copies of these documents? The diving insurers want the details urgently and his successful repatriation depends on this.