I rang specsavers today to book a contact lens check & eye test. She asked me if I was sure I needed an eye test,so I said I think so but surely you should be able to tell me as you are supplying my contact lenses based on my last sight test? "Well there is nothing on file" she said odd as I have had all my sight tests & lenses & glasses from specsavers for the last 10 years..
Apparently if you were tested at another branch they don't have it on the system, when I asked her how on earth they knew in that case what prescription contact lenses to supply me with, she said & I kid you not, "oh well we must have known once"
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Do specsavers really have such a rubbish business model or was this woman just lazy?
10 replies
imaginewittynamehere · 18/09/2009 15:36
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