I had bloods taken last week to test for potential thyroid problem.
I rang for the results today and the receptionist checked my name, address etc, said she had the test results, then asked to put me on hold.
Conversation then went like this:
Receptionist: "Your results are fine".
Me: "Oh, ok, no need to do anything else
then?"
R (rustles and talks to someone with hand over phone) "Well, they're all fine but one. You need to make an appointment with your GP for a chat that's all".
Me: "Er, which one's not fine?"
R: "The serum".
Me: (not knowing what the heck serum is) "Oh. But apart from that all the results are fine? Even my thyroid?"
R: "Yes thats fine. But its recommended you make an appointment with your GP".
WTF? Naturally I have since Googled and found out the serum is tested in relation to a lot of functions including liver, kidney and thyroid, ie she might as well have said my blood tests were all fine except for my blood!!
Is this a common doctors surgery tactic to say results are fine, apart from one which needs a "chat" - so as not to scare patients before they see their GP - or is the receptionist as daft/misinformed as she sounds?
(BTW feel free to tell me the truth, I am not a panicker and had a baby recently so not concerned it's anything super-serious, as had tests done then, obviously.)
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General health
Cryptic GP's receptionist - what does she mean?!
9 replies
Bluecloud · 21/07/2009 21:43
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