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what happens when an operation is cancelled - twice
depends why it was cancelled if it was due to his health then this is reasonable- if it was for some other reason, then this is unacceptable and I would contact either the Theatre manager of the hospital or the PALs service
was cancelled due to other more important ops i imagine. my poor dad he is 78 and hasn't eaten since yesterday. he's been at the hospital all day and they wouln't let anyone stay with him. i'm so mad i could cry
SEA your poor dad. This just shouldnt happen. Once is bad enough and I think if it has happened once then the patient should automatically be first on the operating list next time so that it cannot happen twice. I hope you can get in contact with your dad soon. Do you think he has possibly gone for something to eat?
i hope he has gone to get some food, it's not a local hospital though he'll have to get a tube and bus - we can't understand why he didn't call us, we've been waiting to pick him up. was for a hernia op
If he is listed for elective surgery he SHOULD not be dropped off for other more urgent cases, thats what they have trauma theatre lists for. Its more likely to be lack of staff or equipment or even lack of time if the list over ran. Insist on him being first on the list next time. I really would kick off about this and find out the exact reason for the cancellation- it has to be noted for audit purposes
I'm pretty sure they can't do it again. DD's op was cancelled twice last year, the second time it was very short notice and when I got very upset being told the news they said it is policy not to cancel anyone more than twice. Whether that is NHS policy though or our hospital policy I don't know. Sorry to hear its happened to your Dad too, its horrible as you mentaly prepare for it and just want it over with.
If it where me I would request a visit with the consultant surgeon to discuss the exact reasons why and how it will be prevented in the future. I would also speak to either the theatre manager or the ward manager. Its totally unacceptable honestly I work in theatres and you would be amazed at why pats are cancelled. some more common reasons are trays or equipment not arriving or not even ordered
I would call the manager- maybe change where he gets the operation done- which hospital is this?
new guidelines from government for any patient is "from the patient presetning to the GP untill the operation is 18 weeks" or else the hospital will be failing. I would suggest you quote this when you complain. Can you afford private? that is another option ot he can opt to have his op at another hostpial under the choose and book system but that may add more delays. Anyhow whatever you decide, hope everything goes ok. x