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Back last summer, I saw my GP about an unpleasant but not serious condition. She referred me and I saw a consultant in November and had a scan just over 2 weeks ago to confirm diagnosis. So no hurry up until now.
This week, I have received a letter from the hospital for a consultant appointment early next week (so 3 weeks post scan) in an envelope marked "urgent", a text message reminder of my appointment and, very weirdly, a call from the hospital at 8pm last night checking that I had received the letter.
Should I be worried?? When I saw the consultant the first time, I never got a call to check I had received the appointment letter.
I've had loads of hospital appts recently due to a broken hand and detached retina, both needing surgery. I get letters, calls and text messages telling me that the average missed appt costs the hospital £128.
They're really trying to make sure every appt is fully booked and non attendance is reduced.
Normal they are trying to reduce financial loss due to non attendance. Also at a Trust I worked agency staff were used to ring people in the early evening on the basis that is when most people are home and are likely to be free to talk/rearrange an appointment.