I need to complain about the hospital cancelling my consultant appointments at short notice and don't know where to begin.
Short version is that I was diagnosed with a condition last year and was seeing 2 consultants separately, one a specialist and one a bit more general.
Between them I have had 5 appointments cancelled. I get to within a week of an apt then a hospital letter arrives rescheduling around 2 months later! It is getting ridiculous. I really need a follow up with the specialist, have test results I need to discuss and need a dietician referral.
The letter only has the booking sysyem number on. I have no number for the consultant and sent an e mail to his PA but had no response. I know there is PALS at my hospital but wonder if they can help in this situation.
I know I am not urgently ill but need some advice and information on my condition. Am so fed up. It's ridiculous.
Any ideas anyone?
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How to complain
4 replies
Lagoonablue · 02/09/2015 19:57
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