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Is there such a thing as a reasonable, well-adjusted, non-dysfunction, normal f***king doctor's receptionist?

(108 Posts)
Caligula Tue 23-May-06 16:24:31

Or is that a myth like King Arthur will return when Britain is in great danger?

DS has been ill all day. Can I see my GP? No, I have to phone the out of hours emergency service and drive 8 miles. Even though the surgery is open, and I've said I don't mind waiting for a gap when someone turns up. The costs to the environment is irrelevant; the fact that if I didn't have a car and it would cost me £20 is irrelevant; the fact that I'm supposed to have a personal bloody relationship with my GP and the government keeps telling me that I need a GP because of a personal bloody relationship that doesn't exist, is irrelevant.

Why do I need a GP at all, if I can never see him? Why can't I just go to any old doctor? I just hate this gatekeeper system, and I hate the f*ing bitch who considers herself the gatekeeper to the doctor, even more. Seriously, every single time I have asked to see a doctor when this woman is on duty, I have been refused. It must be some kind of record. I wouldn't mind if I could just go to the out of hours service every time, because I don't like my doctor anyway, particularly, and would much prefer to keep any doctor I ever see at arms length (personal relationship my arse) but no, they tell me I have to see my GP when he's open. They're really annoyed (with me, not with the receptionist) that I'm coming to see them when my GP's surgery is open.

Ah, feel better now I've got that off my chest.

spacecadet Tue 23-May-06 16:28:59

my old local gps surgery used to tell you to go to accident and emergency, there was one receptionist who if you phoned and asked for an urgent appt, she would say, is it urgent for today..grr..used to feel like saying, er no, its not urgent at all, i just felt like saying it.

hana Tue 23-May-06 16:29:22


suejonez Tue 23-May-06 16:29:53


motherinferior Tue 23-May-06 16:30:00

One of ours is a sweetie, I vaguely remember. I should have her stuffed, shouldn't I.

SaintGeorge Tue 23-May-06 16:32:05

We are really lucky at our surgery since they brought in changes to the system.

All appts are offered for the same day if it is for a child, 90% of them if it is for an adult.You don't have any choice in which doctor you see though (group practice).

It is actually harder to get pre-booked appts with a specific doc. They try to persuade you to come in the same day and see someone else instead.

Mercy Tue 23-May-06 16:32:28

My previous GP had 2 fantastic receptionists - but then he retired and the pratice closed down

Ay my current pratice, the receptionist is also the GP's wife. I can't even begin to describe what she can be like (although to be fair I can usually get an appointment the same or next day)

wrinklytum Tue 23-May-06 16:33:46

I think receptionists go to a "how to be as supercilious and unhelpful as possible" training day.(APOLOGIES TO ANY NICE ONES OUT THERE) dd had an awful wheezy coughy chest so rang up drs.Receptionist informed me there were no appointments until JULY !!!! (GP has been poorly). To cut a long story short after a long battle eventually got to see locum and turns out dd has broncholitis poor mite.Then locum had prescribed wrong dose of ventolin syrup (4X to much) luckily pharmacist spotted this lovely man.

bundle Tue 23-May-06 16:35:27

yes. my mum is one and is very nice

also - my own surgery has lovely receptionists.

expatinscotland Tue 23-May-06 16:38:29

If there is, I haven't met him/her.

I have also met only 4 GPs who weren't a complete waste of space and time - out of a lot. And one of them went back to Australia and the other back to New Zealand after their locums finished. Incidentally, all but one was a woman.

Like you, I phone the out of hours/NHS Direct every time the kids fall ill. I don't even bother to ring the surgery anymore, b/c I'll never get an appointment, and if I did, it'd be w/one of those wasters.

katierocket Tue 23-May-06 16:38:49

One of ours is nice, the rest are scary.

Heathcliffscathy Tue 23-May-06 16:39:30

haven't read anything but the subject heading and short answer ime is no!

off to read the rest now

JanH Tue 23-May-06 16:41:02

All of ours have always been helpful and pleasant

expatinscotland Tue 23-May-06 16:43:28

Ours always want to know your business. Well, I wouldn't be phoning up a doctor if I didn't need one, ffs.

I just give them a miss entirely.

chapsmum Tue 23-May-06 16:45:53

I belive that the receptionist you seek guard the chicken pox virus in a cave in wales unfortunatly

Pruni Tue 23-May-06 17:01:27

Message withdrawn

Pruni Tue 23-May-06 17:03:00

Message withdrawn

SoupDragon Tue 23-May-06 17:03:01

My GP surgery is fantastic. Doctors, nurses and receptionists

Jzee Tue 23-May-06 17:06:41

Nope! Mine is abrupt, narky, stroppy, impatient, miserable,stressed, and obviously hates her job!

expatinscotland Tue 23-May-06 17:08:49

My fav is when they ask, 'Why do you want to see a doctor?'

Gees, I dunno, b/c my car's been acting up and it's really getting me down. Does he pay for sex? B/c I'm sure you know all his secrets, and if he does, well, I could use some money . . .

I was looking to have to make up time at work, pay money to get a bus over there, and maybe pick up an infectious disease in the waiting room. Just for want of something better to do.

handlemecarefully Tue 23-May-06 17:09:44

Ours are helpful...

Yours sounds obstructive and evil

serenity Tue 23-May-06 17:15:34

My Mum was a very nice GP receptionist, but she got so hacked off with the other receptionists/GPs/stroppy ill people that she left

acnebride Tue 23-May-06 17:20:42

pruni, do you come to the surgery i work at i wonder? please complain about the 3 feet away discussion thing because it drives me nuts and i have no authority to tell people off

moondog Tue 23-May-06 17:23:36

Letter of complaint might ease your anger a little Cal (if you have the energy...)
Silly bitch

Piffle Tue 23-May-06 17:26:21

I now ask to see the nurse practitioner - you never get asked why you want to see her, you always get in same day, you do not have to call and face an engaged tone and ringback for 35 mins only to be told all appts are gone... she is always on time, less stressed, less time constraints and she always just pops next door to get the doc to have a look.

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