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Newborns are prone to rashes. They don't get that lovely baby-soft skin until they're a few months old, IME.
I don't have experience of precisely what you describe, but with my two found that, when they had a rash, it was better to avoid all soaps, shampoos, bubblebaths, lotions etc - not that most newborns need them anyway - and just wash them with plain warm water. Olive oil and almond oil are very good for newborn skin.
Do you have scratch mits ready just in case (or else put her in a too-large top and let the sleeves come over her hands)? Another alternative is to put socks over her hands.
i wouldn't put canesten on a new borns face not even on an older face, its too harsh i think.
My Ds had acne as a baby and i was given a very very mild steroid cream to put on very very thinly for no more tan 5 days.
ds has developed this yesterday - he is four weeks old. My two dds had this too, at about the same age. I have never put anything on it but it has cleared of its own accord in a few weeks' time. Try not to worry - it looks a lot worse than it is! But resist the temptation to pick at them or you will damage her skin.
The greenish crust seems like craddle cap, unless is weeping (in that case it's infected and may require an antibiotic cream). Some people recommend olive oil (though DS smelled like goat's cheese when we used it). Perhaps Aveeno cream may help?
My ds had horrendous skin, very bad baby acne, cradle cap, excema etc. He still has dry skin now at age 2.5. When he had baby acne when he was about 5 weeks, I went to the gp/hv a couple of times and was palmed off, eventually it got so bad, was spreading down his chest and back and scabbing. I went back to the gp again and finally they prescribed a mild antibiotic. It cleared it right up (but was a nightmare trying to get DS to take it!)