Talk

Advanced search

HOW DO I SPEAK TO SOMEONE AT EASY JET _ JUST BOOKED MY FLIGHTS TWICE

(4 Posts)
mulranno Fri 09-Oct-09 15:18:45

Just booked xmas flights...got timed out...so started again...then I get 2 confirmations for same trip...so I need to speak with someone asap to get back £1200...I need a number cant find one anywhere

glasshouse Fri 09-Oct-09 15:57:57

I've done this before, you can ring them, details below. Should be able to cancel without penalty.

If you still wish to talk to someone*, our Customer Experience Team is available from 08:00 to 20:00 hrs Monday to Friday, and 09.00 to 17.00 hrs on Saturday and Sunday (Local time).

Hope this helps.

glasshouse Fri 09-Oct-09 15:59:01

Somehow managed to miss the important bit! The phone number is 0905 821 0905 (calls cost 65p per minute plus any network connection charge; calls from mobiles and other networks may cost more.

sunandmoon Fri 09-Oct-09 16:03:40

Try calling this number:
01582-525422 or 01582-525001 for Easyjet customer services
Last year, I have booked by pure mistake the wrong way around of my trip... I called them straight away to redo my booking the correct way and they didn't accept it... They made me pay for both trips, I was so so angry!!!
I really hope your trip will be paid back, it is a big amount!

You will become like me from now on, just very concentrated when you ll do booking or buy anything online...

Good Luck!

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now