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Contacting Easyjet

(7 Posts)
FoodieToo Sat 26-Sep-20 14:54:37

Could anyone please suggest a way to actually connect with Easyjet ?? they cancelled our flights in July, we chose the refund option. Weeks later they sent a voucher, we chose a refund AGAIN! And still nothing, months later.
Have tried Twitter but getting generic replies.
Any advice most welcome , thank you!

OP’s posts: |
MilkshakeandChips5 Sat 26-Sep-20 14:55:31

I tried twitter but actually found calling them to be the easiest. I called on a Friday morning around 8.00am and was only waiting for about 5 minutes. Good luck!

FoodieToo Sat 26-Sep-20 15:11:27

Thank you !

OP’s posts: |
FoodieToo Sat 26-Sep-20 15:48:32

Tried it and got through, told me they can't deal with refund requests over the phone ??
And I was to e mail. Which I have done. Many times. Am SO frustrated.

OP’s posts: |
Branleuse Sun 04-Oct-20 09:50:26

im really annoyed with them as they refunded me £39 from our £270 flights. I would have asked for vouchers but they are not going to go from southend or stansted anymore either, so no good to me

LIZS Tue 06-Oct-20 21:21:00

@branleuse is that just the taxes? Did the flight still go?

VictoriaClaire28 Sat 10-Oct-20 16:32:33

What email address are people using? Our flights for later this month were cancelled and obviously we'd rather have the ££ over vouchers

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