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"infant comfort seat" with Ryanair

(12 Posts)
cheeseoverchocolate Sat 13-May-17 09:17:04

Hi everyone,

We are about to book flights with Ryanair 2 adults and a one year old. The low cost of the tickets means it wouldn't cost us much more to book an adult seat for her (so we know there is no one sat next to us on the plane). How do we go about booking it? The website tells us to ring to make a booking for an "infant comfort seat" but when we rang we were told we had to book online with the third seat under the name "infant comfort seat" then ring them again afterwards to add our daughter's name to our booking. Has anyone got any experience with this with Ryanair? I have this vision of us following the call centre's instructions and writing "infant comfort seat" as our daughter's name to be told afterwards we need to pay for a name change as it should be her real name on it. Can anyone advise?
Thanks

OP’s posts: |
cheeseoverchocolate Sat 13-May-17 12:10:21

Sorted!

OP’s posts: |
Ajoerg01 Thu 01-Jun-17 08:43:50

How did you get it sorted?

I'm in same situation

Yvee5 Fri 23-Jun-17 02:13:54

Hi.

We are in the same situation. Any advice?

cheeseoverchocolate Fri 23-Jun-17 20:18:11

Hi,

From what I can remember we ended up booking the seat under the name "infant comfort seat" and then rang Ryanair for them to add our daughter's name. We weren't charged anything extra and it went fairly straightforward over the phone. We haven't flown yet though and knowing Ryanair I wouldn't be surprised if we were told upon embarking that we'll be charged for x/y/z because we didn't do things properly...
Good luck!

OP’s posts: |
Yvee5 Sat 24-Jun-17 12:32:41

Thank you for replying.

I'm due to fly tomorrow. I rang and they added my daughters name, and she has a boarding pass. However, I couldn't check in the " extra infant comfort seat " online. When I rang they said i will get "free of charge "'check in for the seat at the desk, so I will find out what happens tomorrow.

I will let you know once we land back in uk

Yvee5 Sat 01-Jul-17 15:11:26

Hi. Just to let you know, we checked in online and couldn't check in the "extra infant comfort seat " as I mentioned in my pervious post and was informed I would have a free check in at the desk.

Which is exactly what happened when I approached the check in desk. I told the lady that I had brought a extra infant comfort seat and wasn't allowed to check in online and was told I can do it free at the desk. So it went smoothly and no complications.

There's one thing I do advise, priority booking is a good option to opt for. Saves queuing and also gives u guaranteed overlocking space.

Hope this has helped x

Crazyhome Sun 09-Dec-18 11:30:24

Sorry, I’ve just come across this post & im in the same situation, do you mind me asking (if you remember) what happened with boarding passes as it won’t let me print the ones we’ve checked in as we’ve not checked in the infant seat which we’ve been told to do at the airport! Will we get them all there?
TIA x

Jetsmummy Sun 13-Jan-19 11:48:56

Hi can I asked how you got on Crazyhome? Was everything okay at check in and did you have to take a car seat with you or could you just use the Comfort seat as normal? Thanks

Crazyhome Sun 13-Jan-19 14:03:43

We just used the seat as a bit of extra room & put youngest in it when he didn’t need to wear a seatbelt. I ended up (after 4 hours of live chat/ phone calls) getting complimentary check in & something must of gone wrong at their end as they had to hand write me a boarding card & physically check I was in the plane!!! So wasn’t my fault after all unless I’d managed to confuse the system 😆
Thank you for asking 👍🏻

Jetsmummy Wed 16-Jan-19 19:06:19

Sorry to come back to you crazyhome- does that mean you didn’t take a car seat? Our little one is almost one and we’ve booked an extra Comfort seat but are confused as to whether we have to take a car seat aswell? We don’t want to, we hope to just have the extra seat as a bit of room but not sure if I misunderstood your reply. Don’t want to get to the airport without a car seat and be told we can’t use the spare seat without it. First time travelling with the little one and a bit anxious about it all! Hope security is ok with his baby milk, wipes etc too x

Crazyhome Thu 17-Jan-19 07:03:54

No we didn’t take a car seat, try find one that fits Ryanair’s specifications! Your baby will still have to sit on your lap for take off & landing but you will be able to have the seat for the extra space. Baby milk & food is fine through security, they’ll just put it through a machine to scan it. Wipes aren’t classed as liquid so they’re ok, any other liquids are fine in a security bag under 100ml x

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