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Flight appears to be booked but they haven't tajen any money?

(4 Posts)
Theas18 Fri 19-Jun-15 09:18:55

Getting twitchy.

Booked flights. Paid , got confirmation. All fine.

Except they then sent a " you need to pay for your flights " email eith a link to the main site ( not a specific link)

Called credit card co - it's gone through and we are waiting for thrm to collect payment ...

Life chat with the flight operator " it's all booked " which I have screen shot if.

Don't know what to do except wait now ! Any suggestions ?

ShuShuFontana Fri 19-Jun-15 09:21:56

can you check your statement online? Is your bank one that has been having the issues recently?

Theas18 Fri 19-Jun-15 09:22:36

And the booking number logs into the website and shows me my reserved seats and asks for passport details

Theas18 Fri 19-Jun-15 09:23:29

Shushu the money hasn't been paid from my cc I know that but the cc operator say it's pending and gave me the authorisation number

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