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Does anyone use plusnet for their broadband?

(7 Posts)
chachachachacha Tue 29-Sep-09 18:37:24

What's it like? Seems very competitively priced.

And would the value package (10 GB download limit) be enough for mnetting/emails/watching iplayer?

Thanks!

MrsGokWantstogocampingagain Tue 29-Sep-09 18:57:05

We had so many problems with it that we went over to Sky. They were forever crashing and we could never get through on the phone. Bad service. Slow speeds, never seemed to get what we were paying for. That was about 3 years ago though so may have changed now.

juneybean Tue 29-Sep-09 18:58:28

I think we do (brother deals with it all)

Very good uptime, don't think there's been a time when it's gone off.

Friendlypizzaeater Tue 29-Sep-09 18:59:19

Have it - never had any problems at all (2 years now)

WebDude Thu 01-Oct-09 14:11:25

A friend and my sister are both using PlusNet, and I'd sure as heck know if they were having problems.

The best suggestion I can make is to have a look at ThinkBroadband and compare them with some of the other ISPs you have heard of.

They were criticised for having an 18 month minimum contract and have reduced that, but you also need to consider how much data your household uses (send and receive) and whether their traffic management will get in the way.

On the ThinkBroadband forum someone asked about PlusNet vs TalkTalk and one of the site owners (who gets interviewed on radio and in print) said that both manage traffic (slow down file sharing, to let people browse faster, all day and up to midnight) but PlusNet is more 'open' about it. Also worth checking alternative ISPs forum areas to see what grumbles there are about speeds etc.

Sorry to read of another having problems - when I was using them (I moved and have no landline at present) they were pretty good and were open 24x7 They have picked up awards for being a good ISP for home users.

chachachachacha Thu 01-Oct-09 17:12:39

great - thanks everyone. how do I find out how much data we use in an average month - will that tell me somewhere on my pc?

WebDude Fri 02-Oct-09 00:09:56

Which ISP are you with now ? Do they have any stats that show how much you've used ?

There are a few utilities around which can 'tot up' how much data has been transferred, but it depends on what machines (Windows / linux / Mac) you have and how many...

If there's a lot of file sharing, or using Spotify (streaming audio) / BBC iPlayer / 4oD or Five's streaming video services then you could clock up anything up to the limit of your ISP account...

Some TV shows like like Grand Design ccould be as much as 350 MB... three shows is 1 GB and so it goes on.

Also, be warned if you have a wireless router, some neighbour could (ab)use it to do their downloading, affecting your account... do make sure you have data link encrypted.

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