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My printer has frozen, what can I do?

(3 Posts)
cathcat Sun 30-Aug-09 21:53:59

Printer was not printing then I told it to delete the job from the list. It has completely frozen and will not do anything. It is a HP 1317. TIA

whomovedmychocolate Sun 30-Aug-09 22:00:12

Remove power supply from printer. Reboot it from cold (ie wait at least a minute before plugging it back in). When you have unplugged it - delete any jobs remaining. Or if this does not work CTRL - ALT -DELETE and kill the printer from the list of active tasks.

cathcat Sun 30-Aug-09 22:08:02

thank you, will try that.

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