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If you have an Apple Mac...

(43 Posts)
Littledawley Sun 07-Jun-09 22:14:38

Can you give me any possible reasons why I'm having problems with certain websites? Specifically John Lewis and NotOnTheHighStreet.

I just can't get through to those sites although I have no problem on my PC. Have tried through Safari and Firefox - I'm new to Apple so may be doing something really stupid!

Dalrymps Sun 07-Jun-09 22:24:04

I don't really know even though I have had a mac. Wanted to try and help anyway though... Could it be something to do with your firewall or a pop up blocker? Just guessing. Hope someone who knows what they're on about comes along shortly.

Littledawley Mon 08-Jun-09 07:04:59

Thanks anyway Dalrymps - it's just so strange!

EachPeachPearMum Mon 08-Jun-09 07:11:32

ummm- I have a mac but those 2 work fine for me...

Is it new? maybe take it to your apple shop, to the drop-in session troubleshoot thingy?

When you say can't get through to those sites what exactly do you mean? Is there an error message?

Littledawley Mon 08-Jun-09 14:07:31

It is a new machine - it doesn't come up with an error message, it just won't load and eventually times out. It's really odd, I can get on to Waitrose for example but it won't link through to John Lewis. DH is playing with the settings now - I know it's not the JL website as I've just been on through my PC.

Fimbo Mon 08-Jun-09 14:12:07

I have a Mac too, am hopeless when it comes to technical things. I have come across a few websites it does this on (can't think of their names off the top of my head).

Dh thinks its wonderful, we have had it about a year bth I preferred my old pc.

Littledawley Mon 08-Jun-09 18:45:44

I love the calendar and the photos etc but this thing with the websites is driving me nuts!!

paisleyleaf Mon 08-Jun-09 18:48:33

No it's not the websites. I've just looked from my mac.
It's something you're end......but sorry - I don't know what.

FlappytheBat Mon 08-Jun-09 18:49:19

Have you downloaded the Beta version of the Safari update?

I have and since then have had issues accessing some of the websites that I used to have no problems with before.

If you have, you should see a "bug" on the right handside of the toolbar and if you click on this, you will be able to send a snapshot of the current page to apple.

Littledawley Mon 08-Jun-09 19:27:17

Not the Beta version apparently sad

warthog Mon 08-Jun-09 19:29:26

on the menu
go to


for web content, are plug-ins, java and javascript enabled?

I can't access my banking site either. Retired Goth suggests that safari is a rubbish browser and we should download omniweb's browser. I admit I haven't yet, but I think I will.

warthog Mon 08-Jun-09 19:41:53

no no no no no

should be fine with banking software.

have you made sure you've downloaded all the latest security updates?

and checked my previous post? grin

singleWhiteMale Mon 08-Jun-09 19:58:54

I would check that your DNS is working..

Have a look in Applications -> Utilities for an app called 'Network Utility'. Run it and select the 'Lookup' tab. In the box type and hit the lookup button.

Tell us what happened grin

Then try a lookup for

<<trying not to hijack the thread>> I have done the lookup and it says

+multiline +nocomments +nocmd +noquestion +nostats +search
;; global options: printcmd

Warthog my security settings are as you say grin Where do I go to get latest security downloads?

singleWhiteMale Mon 08-Jun-09 20:40:16

Themaster.. that's not right. There is something wrong with your dns lookup.

You should see this result for 27923 IN CNAME

and for 27818 IN A 28578 IN MX 50 28578 IN MX 50 28578 IN MX 80 28578 IN NS 28578 IN NS 28578 IN NS 28578 IN NS

singleWhiteMale Mon 08-Jun-09 20:41:56

BTW what is this mystery banking site? Is it your secret swiss account? grin

brokenspacebar Mon 08-Jun-09 20:46:00

I have a mac and I frequently browse JL... nae bother, I only use safari.

wink If I told you I would have to kill you.

So how do I correct my dns?

Littledawley Mon 08-Jun-09 20:49:48

???? I'm getting out of my depth here!! Followed your steps and got 28437 IN CNAME

Littledawley Mon 08-Jun-09 20:51:31

"Safari can't open this page because the server is not responding"

I need to buy towels!!! grin

Littledawley Mon 08-Jun-09 20:52:32

Is it because it's wireless? Should I try plugging it in to the router?

lol at the towels grin

Littledawley Mon 08-Jun-09 20:56:03

Fairy ones for DD....

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