not having much luck at all with computers think I have lot everything :(

[SNOWBall4girlz]

my profile on my computer when i log in has said it is corrupt and wont let me in.... please contact system administrator !!
Tried to upload some pics into a work document for IMS on internet explorerer and it froze could not access my pics the computer shut itself down last night.
Tried again this morning died again.
did the form without thepics and then tried to e-mail them

the main folder came up but when scrolled down to the folder I wanted it stopped .... froze then died am gutted have I mucked it up help

Tried to access my pics an add them as an attachement then it shut down and froze me out of my log in

am devasted have I lost all my stuff ?

I have everying on here really really important stuff as well as my pics from the last few years.
REALLY INPORTANT STUFF wanna cry nearly am

What can I do?
On startup it tried to chkdsc but freezes at checking indexs at 12 13 % complete, did this yesterday so just turned it off then bypassed it everytime I have switched the computer on since.

It has given me a temporary log on but no access to any of my personal stuff all my files are empty
can it be fixed please say it can are there anybody who is a computer whizz?

[frasersmummy]

what operating system are you using???

[SNOWBall4girlz]

windows xp

[DoNotAnnoy]

You should be able to get it all back.

Find a friendly man that knows about computers. They will be able to boot your system using an accessory drive and then access your stuff on your hard drive. (or plug your hard drive into there system).

I would be cautious about doing too much.

[SNOWBall4girlz]

I am on a tmpory log in that looks like my normal one but all my files are empty

no kiddy pics no word docs nothing
need a nice friendly man now with computer know how

[SNOWBall4girlz]

so its not all gone forever
but my job might be missed my deadline

[lottiebunny]

What operating system are you using?

If you are using XP then maybe this will work.

Create a new user profile then go into C:\Documents and Settings making sure that 'protected operating system files' are not hidden for this folder. You can get to this from 'Tools', 'Folder Options' then click on the view tab. You may have to enable viewing of hidden files first.

Log in as another user. Not the old profile or the new profile.

Copy everything except Ntuser.dat, Nuser.dat.log and Ntuser.ini from the folder marked with your old profile name to your new profile name.

Log back in as your new profile.

If this doesn't work it may be that your hard drive is giving up and this has caused the corruption in the data. How old is your computer?

[SNOWBall4girlz]

not being rude will be back on in a bit

[SNOWBall4girlz]

sorry posted before I saw that Lottie
got to feed the kids
will have a go later thankyou for responding

[frasersmummy]

its ok dont panic

If you do a search your files will still be there

all that has happened is that the folder on the c drive under documents and settings with your login name on it no longer works

Chances are your files are now stored directly under your c drive

hope this helps a little

[SNOWBall4girlz]

a few years 5 yrs at least

worried now you know when you are going to back everything up then do not get round to it
on it now on the temporary log in that comes up as my name
we have only two on this computer me and DP

[SNOWBall4girlz]

thankyou for the replies
must feed the kids though
a little less worried

[onagar]

The system is designed to make it very difficult to access the 'other' users folders. If you can get logged in as an administrator there is a way to get control back of them and copy stuff off before it all goes.

this MS page shows you how to change the file persmissions on a folder so everything in it or in subfolders is visible to your temporary profile.

Putting this failing drive in another computer as a second drive is probably safer, but it still can be complicated I think to get access.

[onagar]

Just realised it may be simpler than that.

Open C:\Documents and Settings. On the Tools menu click 'Folder Options'. Look on the View tab for 'show hidden files' and also untick 'hide protected files'

Now in C:\Documents and Settings there should be more folders. Is one your usual profile name? If so look and see if there are files inside (they may still be hidden)

[SNOWBall4girlz]

sorry not been on line since tea time

I had a look in my c drive and there are still files called snow... \ documents but was to scared to open them.

Maybe open them in the administrators log in ?
what about system restore would that help at all?
just had an error message box about a corrupt file
C\DOCUME~1\all users\applicationdata\ norton\ lots of numbers \ etc
then telling me to do chk dsc butit keeps failing at 12% checking indexes
not at all computer minded ...can not access my stuff at the mo

[lottiebunny]

Try opening them in an Admin account. You probably won't be able to get your account back so you will have to create a new one.

A system restore may help but you may lose files depending on when you last created a restore point.

If this does not could be that Windows itself has become corrupted. Back up as much as you can to another hard drive or disks and re-install Windows.

Failing this, its probably a hard drive failure and you will need to replace it.

When you do get it fixed, find a method of backing up that suits you. Basic guide, the more places you can put your data, the less likely it is you will lose it.