I can't get the internet to work on my new PC

[Jeepney]

I bought a new PC and have everything up and running on it except for the internet.

When we forst got the PC (a HP) I just plugged the cable in like I did with the laptop when we first got the internet. And it is asking for usernames and passwords, but we dodn't have a username or password.

Any ideas on what I need to be doing??
Thanks

[Jeepney]

Sky Zipidee, we're not in the UK, in the Philippines.

[Jeepney]

Ok thanks for your help.

[PortAndLemon]

Do you have a username something like @skyinet.net?

[onager]

Actually not always the case now that you need a username/password because if your ISP has it's own equipment in the exchange (LLU - local link unbundling) then it's like a hard wired connection and they know who you are.

But I don't know how they do it in the Philipines so calling the provider is still the best bet.

[Jeepney]

Aparently it is plug and play so there is no username and password. Other than that the CSA was not helpful.

[Jeepney]

Hmmm, somehow it is now working, I don't know what I did!!

This PC has been a pain in the arse since we got it though.

Whenever I try to turn it on most of the time it says on the monitor that there is no input signal? But then it eventually turns on.... Driving me mad!!

[throckenholt]

the monitor thing sounds like a dodgy cable between the pc and the screen.

[Jeepney]

Its all connected correctly, do you think I should get another cable??

[throckenholt]

if you have another one around it is worth trying - I had issues a bit like that for a long time - and replacing the cable sorted it out.