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Do I need my windows firewall if I have AVG?

(20 Posts)
KatyMac Wed 10-Sep-08 19:17:47

Because my AVG isn't downloading & it keeps giving me various error messages

Could it be because the windows firewall is on?

MrVibrating Wed 10-Sep-08 19:34:48

Which version of AVG is this - AVG free, Anti-virus, with Firewall or Internet Security?

Unless it is with Firewall or Internet Security, you *absolutely do need windows firewall*. You do need to let windows firewall know about AVG though so it will let it update itself. Do you have Windows XP or Vista?

KatyMac Wed 10-Sep-08 19:36:45

Easy answers first

XP

Paid for AVG - Interet secuirty home edition

It has been working fine for months & abot 10 days ago - stopped pdating

MrVibrating Wed 10-Sep-08 19:39:52

As long as you have the firewall turned on in AVG, you can disable windows firewall. Then reboot and see if AVG is happier.

KatyMac Wed 10-Sep-08 19:45:16

Well I have but I have been trying to fix it for days & have rebooted several times

KatyMac Wed 10-Sep-08 19:53:17

Nah it's still broke

Bloody computers

The server keeps 'closing connection'

Grr

Off out I'll try again later

RustyBear Wed 10-Sep-08 20:32:55

Have you seen this page?

KatyMac Wed 10-Sep-08 22:41:08

Thanks I am giving it a go

But struggling tbh - I may have to ring them

KatyMac Wed 10-Sep-08 22:43:00

I need to clear my DNS cache (whatever that is)

onager Wed 10-Sep-08 22:56:22

Do you mean you have turned off windows firewall?

KatyMac Wed 10-Sep-08 22:58:26

No - the windows shield thingie says I have a firewall operating it is the AVG one (& the shield thingie seems quite happy with that)

The reason my avg isn't working is that there is a problem with my DNS cache not clearig (even if I do the ipconfig thingie)

onager Wed 10-Sep-08 23:03:45

what happens when you try to do ipconfig

KatyMac Wed 10-Sep-08 23:04:25

It says it failed

KatyMac Wed 10-Sep-08 23:05:27

I did

RUN>cmd>ipcofig/flushdns

& it said it failed

onager Wed 10-Sep-08 23:08:21

This refers to that problem but I'd try with all firewalls disabled first as a test

KatyMac Wed 10-Sep-08 23:10:06

Thanks I will try in the am - as windows just decided to update something....these computers seem alive sometimes (should we worry?)

Off to bed

Thanks again

marmadukescarlet Wed 10-Sep-08 23:23:10

I run windows firewall and AVG free, insalled by my friend the computer forensics specialist - if it's good enough for him, I'd say it's ok.

MrVibrating Thu 11-Sep-08 01:03:46

Marmaduke I don't think that combination will protect you against, for example, malicious ActiveX controls.

Any AVG free users here have a problem with Antivirus XP?

KatyMac, you could try this:

1. Download the full package for the latest version from AVG
2. Remove the cable/turn off the wireless that connects your PC to the internet
3. Make sure you have your AVG registration information/product key
4. Uninstall AVG
5. Reinstall it from the downloaded package
6. Reconnect to the internet, register and update AVG
7. Hope you didn't just waste an hour of your life

MrVibrating Thu 11-Sep-08 01:35:23

Oh and if you want to flush the local DNS cache in Vista you need to run ipconfig /flushdns in a command prompt window that is running with administrator priviliges (right click on the shortcut, then properties -> shortcut -> advanced -> run as adminisrator). I suspect that is not the real problem though, as the DNS cache will be flushed on a reboot anyway.

KatyMac Thu 11-Sep-08 07:43:33

Hmm - I'll have a go after work - I am supposed to be doing the wages tonight not arsing around on the computer - but such is life

Thanks for the advise - I will let you know how it goes

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