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Help help, frozen laptop!

(5 Posts)
solidgoldbrass Wed 13-Aug-08 11:00:54

Last night I installed the new Norton update and, as it was late and the last instruction was to restart the PC, I hit restart and went to bed (I know, very un-ecological) knowing that the machine would restart and then switch itself off after a while.
However this morning it says 'Logging off' and has been saying so for about an hour. I have don contl alt delete, unlugged it, swtiched off with the power button at the top etc. HELLP!. I can just about access MN on my old machien but can't do anything much else.

BeHereNow Wed 13-Aug-08 11:14:38

Message withdrawn at poster's request.

BeHereNow Wed 13-Aug-08 11:15:15

Message withdrawn at poster's request.

BeHereNow Wed 13-Aug-08 11:15:29

Message withdrawn at poster's request.

solidgoldbrass Wed 13-Aug-08 18:06:58

Thanks, that's what DS dad did when he came round and it has worked...
Now I have to work out if the 'norton update' I installed was some sort of farking malware... angry as it seems to have eaten my Norton.

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