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my broken hearted ds needs your help

(16 Posts)
2shoes Thu 07-Aug-08 12:05:15

my ds recently downloaded AIM (AOL instant messaging) so he can talk to some of his xbox live mates.
BUT for some reason it won't let him sign it, he has an account, he has tried all the troubleshooting, tried turning of his firewall.
Any ideas for a sad broken hearted lad<<<<pulls at heartstrings>>>>>>>

AvenaLife Thu 07-Aug-08 12:10:33


Have you tried allowing pop ups?

2shoes Thu 07-Aug-08 12:12:31

Ds Typing
This is what the problem is:
whenever i try to sign in it will say it's connecting the imediately go back to the sign in screen with "Conection Failed" in red at the top.

I have tried the auto cofigure thing too

Flier Thu 07-Aug-08 12:15:08

have you tried uninstalling and starting all over again? Put firewall back on, though.

AvenaLife Thu 07-Aug-08 12:15:19

Hi Ds. smile I'm assuming your connection is OK if you are talking to me. Perhapse the site is down at the moment. Hotmail/MSN messanger works well. Could you use this instead?

TequilaMockinBird Thu 07-Aug-08 12:16:09

Do you have an AOL account or just an AIM one?

navyeyelasH Thu 07-Aug-08 12:18:35

Reinstall Messenger and restart PC would be first thing I'd do hope this helps grin

2shoes Thu 07-Aug-08 12:18:39

In reply to:

I turned the firewall back on

i have a MSN but i got a AIM to talk to my friends that don't have an msn

i do not know how to allow pop ups blush

In Reply to:

no i havn't but i am also increddibley lazy grin

Flier Thu 07-Aug-08 12:18:42

think its quite a common problem see here try googling AIM connection failed

I'd try setting up msn messenger or yahoo messenger and seeing if that works.

2shoes Thu 07-Aug-08 12:19:01

just an AIM Account

Flier Thu 07-Aug-08 12:19:41

ok, you need to report the bug then as per my link.

AnAngelWithin Thu 07-Aug-08 12:33:28

can he access the internet on it otherwise? are you trying to install in wirelesly? maybe connect it with the earthnet wire first and then install it wirelessly. I had to do this with my wii.

Flier Thu 07-Aug-08 13:38:50

any luck 2shoes?

AnAngelWithin Thu 07-Aug-08 15:09:02

has he fixed it yet?

2shoes Thu 07-Aug-08 18:08:47

sorry we have been off to have his ear chcked at the hospital, will get him to come back to the thread(I have no idea what he is talking about)

2shoes Thu 07-Aug-08 18:13:09

Ds here:

got it working
just made a new account
it seemed to work
thanks for the help

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