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Is my laptop broken - hard drive light won't come on and screen is blank

5 replies

citylover · 08/04/2007 20:42

It's only three months old and was working OK until one night last week. The children had been using it immediately prior - playing a game. They are usually very careful with it.

The power, wireless and battery light come on but nothing else.

I think this might be serious -does anyone know?

Its a Philips notebook.

Thanks

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bubbles4 · 09/04/2007 04:49

can you give you support line a ring,i have a desktop pc made by phillips and it kept turning itself off,i phoned the helpline and they sorted it out for me.

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alipiggie · 09/04/2007 05:49

There's also another trick you can try. Pop out the battery and then pop it back in and try again. I had the same problem with my Toshiba and that worked a treat.

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citylover · 09/04/2007 19:18

Thanks I will give those things a try.

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citylover · 10/04/2007 13:36

Phone the support line - must say they were very good (Curry's - I did vow that I would never buy anything from there again).

And they think the motherboard is broken/faulty and a courier is coming to collect it tomorrow!

Thanks

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Toots · 15/06/2009 11:44

Just tried Alipiggie's battery manoeuvure - Resultamundo!!!!!!!

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